Conversion Rate Optimization Specialist

Remote - Los Angeles, CA

We're building the future of advertising and are looking for the minds to help us do it.

Darkroom’s Conversion Rate Optimization Specialist is the keystone to our full-service growth model. Vital to the scalability of our e-commerce clients, our CRO Specialist will focus on increasing website conversion rates for clients using best practice in CRO optimization; conducting A/B tests, helping to build the process around the implementation of tests, providing reporting on tests, and working with Darkroom’s designers, developers, and clients’ internal teams to create the best results possible for our clients.

This job can be based in our Los Angeles office or remote, anywhere in the United States. 

What you’ll do: 

  • Identify and set conversion rate KPIs for clients (or strive to exceed those provided by clients)

  • Evaluate conversion rates across the customer’s journey through a site - from the first site visit to the conversion or site exit.  

  • Identify and execute on opportunities to improve on-site conversion for clients

  • Work with clients and internal team to create optimization and A/B tests and continually measure their performance

  • Utilize data-driven test results and qualitative best practices to inform site design and development updates for clients

  • Manage high-level optimization strategy for clients on a monthly and quarterly basis.

  • Create reports for bi-weekly client presentations to track progress, evaluate test results, and modify testing and strategies as needed alongside Darkroom’s internal team.

What you’ll need to be successful:

  • Bachelor's Degree or similar equivalent experience.

  • MInimum 3 years of experience in e-commerce conversion rate optimization, including experience with A/B testing, landing page optimization, funnel development, and optimization strategy.

  • Strong work ethic, can operate effectively in a remote, fast-paced environment.

  • Experience with platforms like Google Optimize, VWO, and Optimizely.

  • Deep understanding of current best practices for e-commerce CRO.

  • Excellent verbal and written communication skills.

  • Strong organizational and prioritization skills.

  • Ability to think and communicate strategically, creatively, and analytically

  • High attention to detail, deadlines, and accuracy

About Darkroom & Employee Benefits: 

Darkroom is a vertically integrated digital agency pioneering the next generation of consumer-facing brands. Our team has been responsible for generating hundreds of millions of dollars in market value for some of the most innovative brands in the world. A category leader in results-driven growth marketing, Darkroom’s success is attributed to our unique partnership model, purposefully built to launch brands to market and accelerate growth across direct-to-consumer. Our model is predicated on four major disciplines — Brand & Identity, Digital Products, Creative Production, and Growth Marketing – threaded by one cohesive, interdisciplinary team. 

Taking the startup mindset to the agency space, the collective expertise of our team of entrepreneurs and senior digital marketers are deeply aware of the newest trends in e-commerce, development, and digital marketing. Our learned experience has allowed us to take clients (and internal ventures) from $0 to millions in revenue in just a few months. We work with game-changing brands: Verb Energy, Everytable, VYBES, Joybird, & Maaji – to name a few. 

We're building the future of advertising and are looking for the minds to help us do it. We only seek out the best—from our clients to our people. Our team is our most sacred asset, and we offer highly competitive salaries and the following perks: 

  • Darkweek, Unlimited Vacation Policy, and Holidays: Rebooting is one of the most important parts of growth. At Darkroom, you have access to an unlimited vacation policy, our annual “Darkweek” full office closure, and 10 holidays throughout the year to keep you recharged and sharp.  

  • Location, location, (or no) location: Office and work locations where the most talented people want to live. Employee hubs include Los Angeles, New York, Ukraine, and Albania (Commuter benefits in LA only). Remote work for certain jobs applicable. 

  • Wellness: Company-sponsored medical, dental, and vision benefits with, so you can stay as healthy as can be.

  • Finances, growth, and retirement: After one year with Darkroom, we deliver a robust 401k program with company match, and a profit-sharing opportunity so we can help you save as the company grows.

  • Creativity at our core: in-house Los Angeles-based studio with some of the best creatives in the business. 

  • Growth-oriented with endless opportunities: contribute to one of the fastest-growing advertising agencies in the United States. 

  • Darkroom Labs: internal idea factory with no boundaries. Come up with ideas for new tools, technology, or products

  • Work on the best with the best: we are highly selective with who we work with– both clients and team members. Our business development process is characterized by finding “right-fit,” category-leading brands. We look for the people to match.